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Article
Publication date: 14 May 2018

John Hopkins and Paul Hawking

Advances in technology enable companies to collect and analyse data, which were previously not accessible, to either enhance existing business processes or create new ones. The…

8397

Abstract

Purpose

Advances in technology enable companies to collect and analyse data, which were previously not accessible, to either enhance existing business processes or create new ones. The purpose of this paper is to document the role and impact of Big Data Analytics (BDA), and the Internet of Things (IoT), in supporting a large logistics firm’s strategy to improve driver safety, lower operating costs, and reduce the environmental impact of their vehicles.

Design/methodology/approach

A single case with embedded units intrinsic case study method was adopted for this research and data were collected from a “real-life” situation, to create new knowledge about this emerging phenomenon.

Findings

Truck telematics were utilised in order to better understand, and improve, driving behaviours. Remote control centres monitor live sensor data from the company’s fleet of vehicles, capturing the likes of speed, location, braking, and engine data, to inform future training programs. A combination of truck telematics and geo-information are being used to enable proactive alerts to be sent to drivers regarding possible upcoming hazards. Camera-based technologies have been adopted to improve driver safety, and fatigue management, capturing evidence of important driving events and storing data directly to the cloud, and BDA is also being used to improve truck routing, recommend optimal fuel purchasing times/locations, and to forecast predictive and proactive maintenance schedules.

Research limitations/implications

The type of data collected by Company A, and similar logistics companies, has the potential to greatly inform researchers investigating autonomous vehicles, smart cities, and the physical internet.

Practical implications

Eco-driving, a practice informed/improved by BDA at Company A, has been linked to reductions in fuel consumption and CO2 emissions, which bring both economic and environmental benefits. Technologies similar to Truckcam are growing in popularity in some parts of the world, to the point where it is now common practice to use dashcam assess of accidents to establish liability. This has implications for logistics firms, in other parts of the world, where such practices might not yet be so commonplace, and for drivers and society more broadly.

Social implications

Improvements in utilisation and routing have the potential to reduce traffic congestion, which is responsible for losses in productivity, increases in fuel consumption, air pollution and noise, and can incite stress, aggression, anger and unsafe behaviours in drivers. Predictive analytics, which generate refuelling and maintenance schedules, have the potential to be adopted by all vehicle manufacturers, and could generate reductions in customer fuel costs, whilst improving the performance, efficiency, and life expectancy of future motor all vehicles. The high probability of occupations in the logistics industry being replaced by computer automation in the near future is also discussed.

Originality/value

The findings from this research serve as a valuable case example of a real-world deployment of BDA and IoT technologies in the logistics industry, and present implications for practitioners, researchers, and society more widely.

Details

The International Journal of Logistics Management, vol. 29 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 1 August 2001

Paul Hawking, Adrian Ramp and Peter Shackleton

As businesses world‐wide begin to adopt enterprise resource planning (ERP) systems in increasing numbers, academics are deciding how to utilise these types of systems in…

1788

Abstract

As businesses world‐wide begin to adopt enterprise resource planning (ERP) systems in increasing numbers, academics are deciding how to utilise these types of systems in information systems (IS) curricula. Alliances with some of the ERP vendors have enabled some universities to develop innovative courses and subjects. Nevertheless, the limited research in this area has only outlined case studies or examples of ERP use in IS. In this paper we outline how ERP systems can be incorporated into a broad IS curriculum model such as IS’97, thus providing a guide to institutions that may be contemplating the use of ERP in their curriculum.

Details

Business Process Management Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 July 2003

Andrew Stein, Paul Hawking and David C. Wyld

In the late 1990’s, online B2B auctions were proliferating and were being adopted in a wide variety of circumstances. The reverse auction tool has evolved to take advantage of…

1417

Abstract

In the late 1990’s, online B2B auctions were proliferating and were being adopted in a wide variety of circumstances. The reverse auction tool has evolved to take advantage of internet technology, and online auctions have been identified by many large organisations as a tool to achieve procurement savings. As companies adopt this technology, it is important for them to understand the implications of this type of procurement. This paper adopts a case study approach to identify the issues for both buyers and sellers using this type of B2B application. It describes the conduct of a reverse auction, from the preliminary steps all the way to the final awarding of the contract. The case study is viewed through the eyes of a supplier, undertaking a reverse auction for the first time. The main outcomes show that the auction vendor and buyer were major winners – with the supplier expending considerable time and effort to participate in the auction, only to realise that the auction places cost above all other factors in awarding the contract. The importance of cost over service delivery, customer support and buyer‐supplier relationship was the “bitter pill” the supplier had to swallow.

Details

Management Research News, vol. 26 no. 5
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 1 March 2004

Paul Hawking, Andrew Stein, David C. Wyld and Susan Foster

Much of the hype associated with the impact of electronic business is associated with the business to business (B2B) model. Analysts believe that enormous cost savings and…

5404

Abstract

Much of the hype associated with the impact of electronic business is associated with the business to business (B2B) model. Analysts believe that enormous cost savings and efficiencies can be achieved through the utilisation of e‐procurement, a component of the B2B model. The role of procurement and the emerging use of large information systems to conduct e‐procurement is analysed and presented with the results of a survey of 38 major Australian organisations. The current direct and indirect procurement practices of the sample organisations will be analysed together with an analysis of the eprocurement drivers and barriers. The main results show that direct procurement is heavily dependant upon traditional practices whilst indirect procurement is more likely to use “e” practices. Small‐medium organisations are more nimble at adopting e‐procurement practices. Technical issues dominate e‐procurement barriers, with cost factors dominating e‐procurement drivers.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 16 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 6 February 2007

Carmine Sellitto, Stephen Burgess and Paul Hawking

This paper aims to report on research that examined the recent scholarly literature to identify the information quality attributes associated with radio frequency identification…

6982

Abstract

Purpose

This paper aims to report on research that examined the recent scholarly literature to identify the information quality attributes associated with radio frequency identification (RFID)‐based benefits across sectors of the retail supply chain.

Design/methodology/approach

Reflecting the recent interest in RFID technology, the literature review was limited to scholarly articles published since the late 1990s when there appears to have been a surge in research and publishing activity. Moreover, the paper uncouples RFID‐focused technology findings that are a feature of many previous publications and reports on the decision‐making attributes associated with the perceived benefits of adopting the technology.

Findings

Many RFID‐based benefits were found to be associated with the distribution and transportation sectors of the supply chain, however, an emerging number are also apparent in the retail and post retail domains. The improved information value associated with RFID‐derived benefits was embodied in quality attributes that included timeliness, currency, accuracy and completeness. The paper proposes an RFID information value chain that maps benefits and information attributes across the supply chain. The paper is also one of the first that attempts to relate RFID‐derived information with aspects of organisational decision making.

Research limitations/implications

This study identified information attributes associated with RFID adoption within the retail supply chain that have led to enhanced organisational responsiveness through improved decision‐making capabilities. As exploratory research in a nascent and emerging area, this research should be viewed as a starting point in the examination and identification of RFID‐derived benefits and information, rather than a prescriptive and/or definitive type of classification system for RFID.

Practical implications

Practical examples of RFID‐derived benefits distilled from the literature tend to provide important retail supply chain lessons for organisations that are currently piloting or expecting to trial RFID. The study highlights operational and strategic implications of adopting RFID technology discussing them from an information value perspective.

Originality/value

The paper is one of the first that examines the information value of RFID‐derived benefits across the organisational supply chain. Moreover, both benefits and information attributes are mapped to specific sectors of the retail and distribution supply chain.

Details

International Journal of Retail & Distribution Management, vol. 35 no. 1
Type: Research Article
ISSN: 0959-0552

Keywords

Book part
Publication date: 6 September 2019

Sam Spector and James E. S. Higham

Conceptualizations of sustainability and the Anthropocene are expressed in static terms, with the Earth’s biosphere viewed as imposing immutable limits. Yet, increased access to…

Abstract

Conceptualizations of sustainability and the Anthropocene are expressed in static terms, with the Earth’s biosphere viewed as imposing immutable limits. Yet, increased access to outer space, with tourism as an important facilitator, challenges past limitations. This chapter examines the implications of advances in space tourism for the concepts of sustainability and the Anthropocene. The former is complicated by access to outer space, which may bring about a raft of calamities but also potentially immense resources and even the possibility of ensuring our species’ long-term survival by settling the cosmos. This chapter also analyzes problems incurred by the Anthropocene’s emphasis on terrestrial geology in an era of increasing ability to leave the Earth.

Details

Space Tourism
Type: Book
ISBN: 978-1-78973-495-9

Keywords

Article
Publication date: 4 May 2012

Holly Pui‐Yan Ho and Tsan‐Ming Choi

The purpose of this paper is to explain why fashion companies would “go green” and to evaluate business models and sustainable supply chains. By applying the Five‐R framework, the…

9431

Abstract

Purpose

The purpose of this paper is to explain why fashion companies would “go green” and to evaluate business models and sustainable supply chains. By applying the Five‐R framework, the authors further evaluate the initiation, implementation and institutionalization journey of a local fashion company and generate important insights and findings.

Design/methodology/approach

It is an exploratory qualitative study. The Five‐R conceptual framework is reviewed, proposed, and applied for a real case analysis.

Findings

From the studies, data and literature gathered and analyzed hitherto, it is evident that fashion companies can seize competitive advantage through strategic management of environmental challenges. In their greening initiatives, fashion companies should strongly consider the product development process and extend stewardship across the multiple life‐cycles of products. The Five‐R framework, together with its future extensions, can offer an opportunity to clearly display what has been achieved by the company at present and also succinctly demonstrate what area the company is lacking in or where there is room for further beneficial development.

Research limitations/implications

This research focuses on examining the scenario of one real company. The findings need not be generalized and applicable to all companies: this is a major research limitation of this study.

Practical implications

The research findings can help explain and conceptualize fashion companies’ journal of going‐green. Some specific recommendations are given and managerial insights are generated.

Originality/value

This paper undertakes a qualitative real case analysis to study green supply chain management (SCM) challenges by applying the Five‐R framework. The authors believe that this study belongs to the first group of research works which specifically examine this area in the domain of fashion marketing and management.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 16 no. 2
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 1 April 2000

Stein Inge Nesvag

Presents findings from a case study looking at African medicine vendors in Durban, South Africa. Compares the culturally repressive apartheid period with the post‐apartheid…

Abstract

Presents findings from a case study looking at African medicine vendors in Durban, South Africa. Compares the culturally repressive apartheid period with the post‐apartheid explosion of self‐realization of the African population. Shows that street vending is still seen as an eyesore and a problem but still plays an important role in the post‐apartheid era as a form of resistance to simplistic African policies.

Details

International Journal of Sociology and Social Policy, vol. 20 no. 3/4
Type: Research Article
ISSN: 0144-333X

Keywords

Book part
Publication date: 4 February 2011

Abstract

Details

Contributions to Economic Analysis
Type: Book
ISBN: 978-0-85724-721-6

Content available
183

Abstract

Details

Foresight, vol. 13 no. 1
Type: Research Article
ISSN: 1463-6689

1 – 10 of 336